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Campaign set up and common problems

  • Mobile carrier traffic discrepancies

    Identification of mobile carrier users (3G/4G) is a complex feature. We use both our own and third-party databases of IP addresses to identify carriers, and it requires constant maintenance.  Dependin...

  • Our statistics do not match yours

    Several reasons would explain such a discrepancy: ExoClick counts raw impressions and passes them immediately i.e. no filtering. The page visited does not need to load fully for the impression to be c...

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